Freshsales, part of the Freshworks suite, is an AI-powered customer relationship management (CRM) platform designed to help sales teams manage leads, engage with customers, and close deals faster. With an intuitive interface and a comprehensive set of features, Freshsales offers tools for lead scoring, email tracking, activity management, and pipeline visualization. The platform's built-in AI assistant, Freddy AI, provides insights, predictive analytics, and automated tasks, enabling sales professionals to focus on high-priority activities and improve productivity.

Freshsales integrates seamlessly with other Freshworks products, as well as various third-party applications, providing a unified experience for managing customer relationships. The platform's robust reporting and analytics tools offer real-time insights into sales performance, helping teams make data-driven decisions. Freshsales also supports mobile access, allowing sales representatives to manage their tasks and stay connected with customers while on the go. Its customizable workflows, automation capabilities, and AI-driven features make Freshsales a powerful solution for businesses looking to optimize their sales processes and enhance customer engagement.